Niklas Modig is a researcher at the European Institute of Japanese Studies and Center for Innovation and Operations Management at Stockholm School of Economics

About Niklas Modig

Niklas Modig is one of the leading authorities within Lean service. Niklas’ main research focus is how the Lean concept and the Toyota Production System can be applied and integrated within the service industry. Niklas is also researching about behavioral change, competence development, and facilitation by making qualitative studies of various world class organizations and individuals.

Niklas is a supervisor and strategic facilitator for various multinational companies and organizations, such as AstraZeneca, ComHem, Nordea, Scania, Siemens, Vattenfall, Volvo Cars, and many others. He is also a board member of Lean Forum and has taken a leading position as inspirational lecturer within the field of Lean service and operational excellence. Niklas is the author of the bestselling book “What is Lean?”.